1. Introduction
Welcome to ProtectVIA, a division of Vesta International AMAS Inc., located at 4201 Main Street, Suite 200-804, Houston, Texas 77002, USA (hereinafter “ProtectVIA,” “we,” “us,” or “our”). We appreciate your interest in our safety solutions for first responders and industrial professionals throughout North and South America. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or use our website and services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site.
2. Data Collected
2.1 Data Storage Location
We are a U.S.-based company. Our website and associated data are hosted on servers that meet or exceed industry security standards. All data we handle is processed and stored in compliance with applicable laws and regulations to protect your privacy and ensure data security.
2.2 Registration Data
If you create an account on our website, we store your chosen username, email address, and any additional personal information you may provide. You can view, edit, or delete your personal data at any time (except for your username). Website administrators may also access and edit this information solely for legitimate business needs (e.g., to assist with account management or technical support).
2.3 Contact and Inquiry Data
When you submit inquiries or contact forms through our site, we collect the information you voluntarily provide (e.g., name, email address, phone number, and message content). We use this information only to respond to your inquiries, provide customer service, and maintain records of our communication. We do not use this data for marketing purposes without your explicit consent, nor do we share it with unauthorized third parties.
2.4 Comments
When visitors leave comments on our website (such as on blog posts), we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
2.5 Cookies and Tracking Technologies
Our site uses cookies—small text files placed on your device—to provide a better user experience, remember preferences, and gather anonymized analytics data. You can disable cookies at any time by adjusting your browser settings, although some website features may not function properly as a result. More information on cookies can be found in Section 4.
2.6 Analytics Data
We may use Google Analytics or similar tools to collect anonymous information about how visitors use our site. This may include pages visited, time spent, and other usage statistics. We do not collect any personally identifiable information through analytics, and you can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On.
2.7 Cases for Using the Personal Data
We use your personal data under the following circumstances:
- Verification/identification of the user while using our website or services.
- Providing technical assistance and responding to inquiries or support requests.
- Sending updates regarding important changes, news, or service improvements.
- Fraud prevention and ensuring the security of our users and systems.
- Website customization to enhance user experience.
- Administrative functions to maintain reliable service operations.
3. Embedded Content
Some pages on our site may include embedded content (e.g., videos, images, articles) from external websites or services. Embedded content behaves in the same way as if you visited those external sites directly. These external sites may collect data, use cookies, or deploy additional tracking. We have no control over the data these external sites collect, so we encourage you to review each site’s privacy policy.
4. Cookies
What Are Cookies?
Cookies are small text files that help websites remember user preferences and enhance browsing experiences. They are typically used to store login status, language preferences, and other settings that customize your experience.
Disabling Cookies
You can disable cookies by adjusting your browser settings. However, some features on our website may not function properly if cookies are disabled.
Types of Cookies We Use
- Necessary Cookies: Essential for the website’s core functionality, such as page navigation and access to secure areas.
- Performance & Analytics Cookies: Collect aggregated, anonymous data on user behavior to help us improve website performance.
5. Who Has Access To Your Data
- Our System Administrators: Authorized personnel who manage website operations, server security, and data maintenance.
- Customer Support Team: Authorized team members who may need your information to provide technical support or respond to inquiries.
If you are not a registered user, we retain only the information you submit (e.g., through contact forms or comments) and use it for the stated purpose.
6. Third Party Access to Your Data
We do not share your personal data with third parties in a way that reveals your identity (e.g., email, name) without your explicit consent, except in the following situations:
- Service Providers: We may use reputable third parties to provide website hosting, analytics, payment processing, or other essential services. These providers are carefully vetted to ensure they comply with applicable privacy regulations and only access the data necessary to perform their functions.
- Legal Compliance: If required by law, court order, or for legitimate legal reasons, we may disclose information as necessary to protect our rights or comply with legal obligations.
7. How Long We Retain Your Data For
- Comments and Inquiries: If you leave a comment or submit an inquiry, the data and its metadata are retained indefinitely, unless you request its removal. This helps us recognize follow-up comments or inquiries more efficiently.
- Registered Accounts: For users who create an account, we store the personal information provided in their profile until the account is deleted or as long as required by law. You can view, edit, or request deletion of your personal data at any time (except the username).
8. Security Measures
We use SSL/HTTPS protocols across our site to encrypt user communications and safeguard personally identifiable information from unauthorized access. In the event of a data breach, our security and compliance teams will promptly take necessary steps to mitigate risks, notify affected users (if required), and address any vulnerabilities.
9. Your Data Rights
- Access & Portability: You may request an exported file of the personal data we hold about you.
- Rectification & Erasure: You have the right to request that we correct or delete any personal information we have about you, except data we are required to keep for administrative, legal, or security purposes.
- Withdrawal of Consent: Where you have provided consent for certain data processing activities, you can withdraw this consent at any time.
If you request the deletion of your data, please note that certain services or features may no longer be available to you.
10. Third Party Websites
Our website may contain links to external websites or resources. These third-party sites are not under our control and may have their own privacy policies. We are not responsible for the content, privacy practices, or data collection methods of any external websites. We encourage you to review the privacy policies of every website you visit.
11. Release of Your Data for Legal Purposes
We may disclose your personal information to government agencies, law enforcement authorities, or private litigants if we determine, in good faith, that such disclosure is necessary to:
- Comply with legal obligations or valid legal processes.
- Enforce our terms and conditions.
- Protect our rights, property, or safety, as well as those of our customers or others.
We will make reasonable efforts to notify you of such disclosures if permitted by law.\
We Protect Privacy and Businesses
Office Address
Vesta International AMAS Inc.
4201 Main Street, Suite 200-804
Houston, Texas 77002, USA
Contact Information
Phone: +1 (713) 405-3841
Email: info@protectvia.com
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or other factors. When we make changes, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this page periodically to stay informed of any updates.
By continuing to use our website and services, you acknowledge and agree to the updated terms of this Privacy Policy.